.Five9 (FIVN) has actually been rewarded the 2024 Aragon Analysis Development Honor for AI Get in touch with Centers and named a Leader in two Aragon Investigation Globe rumors: AI Representative Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. The business was actually recognized as one of the most strategic merchant in the AI Representative Platforms report.At the primary of Five9’s technology is their vision for The brand-new CX, where Artificial Intelligence Agents as well as AI-empowered Human being Representatives collaborate to supply hyper-personalized customer experiences. The business lately introduced brand new advancements including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use technology in market evolution and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Analysis Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was likewise named an Innovator in The Aragon Investigation Entire World for Artificial Intelligence Representative Platforms in the ICC, 2025 and Aragon Analysis Globe for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX Platform, has been actually called a winner of the 2024 Aragon Research Study Innovation Honor for Artificial Intelligence Get In Touch With Centers. Furthermore, Five9 has been actually called a Forerunner in two Aragon Investigation World records: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This awareness coming from Aragon Analysis underscores Five9’s posture as a forerunner in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 record roles Five9 as the best
key seller measured in
the report, realizing Five9 s critical sight for AI-driven innovation in CX. At the core of the advancement is Five9’s outlook for The NEW CX where AI Agents and also AI-empowered Human Representatives work together to deliver hyper-personalized, straightforward consumer expertises. By empowering organizations to deliver transformative consumer interactions while lessening costs and also strengthening productivity, Five9 is setting brand-new criteria for AI-powered remedies in the contact center sector.
AI is actually fundamental for producing extraordinary customer expertises, and also our team are recognized to become determined through AragonStudy as innovative for our initiatives to move the smart call center ahead, mentioned Jonathan Rosenberg, Chief Modern Technology Policeman and Director of Artificial Intelligence, Five9. Our focus has been, and also are going to continue to be actually, helping services provide those experiences with user friendly devices and capabilities. Along with each new technology, our team take a progression for both Five9 and also for the business overall.
The Aragon Investigation Advancement honor identifies service providers leveraging speculative use technology to not merely adjust as markets change, yet to proactively disrupt as well as educate just how their markets will definitely evolve. Five9 was actually formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors ceremony.Five9’s dedication to development, particularly its vision for mixturing AI Brokers and also AI-empowered Human Brokers, is actually specifying a new standard for exactly how services may provide hyper-personalized and smooth consumer expertises, said Jim Lundy, Creator, CEO as well as Lead Expert, Aragon Study. This award and record id improves Five9’s dedication to delivering AI advancements for CX.
Earlier this year, the business offered brand-new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that improve the method providers move toward CX, driving much better outcomes for each consumers and also brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Brilliant AI, gives a comprehensive suite of answers to energy AI-elevated consumer experiences that supply better organization outcomes and also Deliver Pleasure to CX.
Our combined cloud-native offering enables hyper-personalized client expertises and also additional inspired employees, bring in every customer interaction a lot more connected, effortless, as well as personal. Trusted by 2,500 +customers and 1,400+ partners worldwide, Five9 combines the energy of artificial intelligence, our platform, and our folks to drive AI-elevated CX.For more information, browse through www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Legal rights Scheduled.
The identification of an Aragon Research study award victor is actually not a promotion by Aragon Analysis of any sort of seller, product, or even solution. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major honors performed Five9( FIVN) gain in 2024 coming from Aragon Analysis? Five9 succeeded the 2024 Aragon Study Advancement Award for Artificial Intelligence Get In Touch With Centers as well as was actually named a Forerunner in two Aragon Study Planet documents: AI Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand-new AI items did Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to improve client expertise management.Just how performs Five9’s( FIVN )BRAND NEW CX eyesight influence customer care? Five9’s brand-new CX sight combines AI Professionals along with AI-empowered Human Representatives to supply hyper-personalized, simple and easy consumeradventures while lessening costs and also strengthening efficiency.
What was actually Five9’s( FIVN) important opening in the Aragon Research study Planet 2025 record? Five9was positioned as the absolute most tactical provider in the artificial intelligence Agent Operating Systems in the ICC, 2025 record, realizing their key vision for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonAnalysis Innovation
Honor
?
Five9 was actually officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards service.